OUR DELIVERY POLICY
We use Parcelforce for all orders within Mainland UK & Northern Ireland. Please see below for more information. The maximum amount of beer you can order online is 24 cans.
For all Next (working) Day Delivery options, your order must be placed by 12 pm Monday to Friday to qualify. For example, if you place an order at 2 pm on a Saturday it will be delivered to you on Monday.
If you place an order after 12 pm Friday or at the weekend, it will be delivered on Monday. We aim to process orders the same or next working day, however, please allow up to 5 days for your order to be processed during very busy times.
If you provide us with your mobile number at the checkout you will receive a text message on the day of delivery that will allow you to choose whether to:
- Parcelforce can also enable you to reschedule your delivery to an alternative day (up to 2 days ahead) or opt for a neighbor or Post Office® collection
- Notified of delivery on the day of dispatch and the day of delivery to keep you updated on your delivery. Parcelforce will also provide a 30-90 minute pre-delivery notification, so they’ll know they are on their way.
If you don’t provide a number and you aren’t in, you’ll be left a card that will allow you to select from the above options.
LAST DELIVERY DATES FOR CHRISTMAS
If you are planning on placing an order from the Northern Monk WebShop and would like this to arrive in time for Christmas, please place your orders by the following dates;
UK Mainland Next Working Day: Thursday 20th December
Scottish Highlands and Islands: Monday 17th December
Any orders placed after Thursday 20th December will not be processed until Wednesday 2nd January.
LEEDS LOCAL COLLECTION
If would like to collect your order from the refectory tap room in Leeds then please drop us an email before placing your order at email@example.com we can only offer Leeds collection only, not our Manchester bar. Your order will be held for 5 working days before you recive a refund back for your order.
PATRONS SOCIETY BOX
Delivery of your box won’t be a confirmed date, but will always be around a month later. We have to work it in with a packaging production team, once we have you will receive an email confirmation with your tracking number and be shipped out via Parcelforce.
DELIVERY COSTS AND TIMES
Orders must be received by 12 pm Monday-Friday to be processed the following working day.
Any item ordered after 12 pm, at Bank Holidays or the weekend will be processed and dispatched on a Monday. (Tuesday if it's Bank Holiday) Please bear this in mind with our delivery times.
|UK Mainland & Northern Ireland (Excluding Channel Islands)||Parcelforce 24||£5.95||1-2 Working Days|
|UK Mainland (Excluding Channel Islands)||Local Collection||Free (contact first)||2-3 Working Days|
WHAT TO EXPECT WHEN YOU PLACE AN ORDER
As soon as you place an order, you will receive an order confirmation email from Northern Monk Web Shop and you will receive another email when it has been dispatched (with a text message on the day of delivery if your parcel is shipped with ParcelForce and you have entered your phone number at the checkout). Please note that the tracking number included on this dispatch email may take a few hours to show in the courier’s system so don’t worry if it doesn't show you the details of delivery immediately.
If you are not in when delivery is made a card will be left with contact details for you to arrange another delivery. Should these delivery attempts fail, the goods will be returned to us and a full credit for the product will be issued to your account, minus the delivery charge.
All goods require a signature from an adult who is over the age of 18. We will not deliver alcohol to anyone under the age of 18.
Please note: For Next Day orders the order must be placed by 12 pm Monday-Friday to be delivered the next working day.
If you have placed an order for beer, an adult signature may be required when you receive your order. By clicking 'I confirm I am at least 18 years of age' during the checkout process, you are confirming that you are at least the legal age to purchase alcohol in your country of residence.